Privacy Policy

We know how important it is for you to understand how we use your data. This Privacy Policy sets out how and why we collect, store, process and share your personal data. We will always be transparent with you about what we do with your personal data.This Policy also tells you what your rights are in relation to the personal data you give to us.

If you have any questions about this Privacy Policy or your rights please contact: smileformecharity@gmail.com

 

Key Information

  • We only use your personal data for the purpose for which you provide it.
  •  We will only share data with external parties where it is necessary to provide the service and will always ask for your permission.
  • You can always get in touch to ask us what personal data we hold and to correct and update your data if anything changes.
  • You are in control of your data and you can request that it is deleted at any time.
  • If you have any questions about this please contact us via smileformecharity@gmail.com

 

Who are we?
Smile For ME is a charity for M.E sufferers and carers of all ages which was founded in 2012.

 

Smile For ME’s purpose
Our main aim is to spread a smile and to help raise awareness and understanding of Myalgic Encephalomyelitis (M.E), also known as Chronic Fatigue Syndrome (CFS). We know just how lonely and isolating this chronic illness is so we aim to help alleviate social isolation and loneliness by sending smile presents to those affected so they know that they are not alone and show that somebody cares.

 

Why we hold and process supporters’ personal data
We hold and process supporters’ personal data for a number of reasons:

  • To fulfil contractual obligations entered into with supporters e.g. nominations, online purchases
  • To record campaigning actions by supporters for marketing purposes
  • To support community based fundraising and campaigning

 

When will we get in touch
When you give us your personal details, for example when you complete a nomination form, or purchase from our website, you may receive follow up information from us directly relevant to this activity.

We ensure that there are appropriate technical controls in place to protect your personal details. We undertake regular reviews on how we capture and control your data to ensure that your information is only accessible by our trustees.

We will only contact you if:

  •  we need to tell you something related to your activity with Smile For ME
  • we are sending a thank you for nominating and spreading a Smile
  • there is an issue with the information on the nomination form
  • we ask for permission to share photographs or comments from supporting activities related to Smile For ME.

 

How and when we collect your personal information
You may give us your personal data directly when you make a donation, nomination, sign up for one of our events, purchase products, or when you communicate with us.

You may give us your personal information indirectly through third parties such as to aid transactions. In this instance we only use your personal information to fulfil required business purposes. 

 

What information might Smile For ME collect about you?
We only collect personal data relevant to the type of transactions you have with Smile for ME.

 

How will we keep your data safe?
We ensure that there are appropriate technical controls in place to protect your personal details. We undertake regular reviews on how we capture and control your data to ensure that your information is only accessible by our trustees.

 

Can my data be deleted?
We will delete your data on request. Please let us know via smileformecharity@gmail.com and we will process this for you.

 

Cookies
Cookies are small pieces of data that are downloaded to your computer or mobile device when you visit a website or application. Smile For ME use cookies to help us understand how people are using our website, so we can make it better. Smile For ME does not use cookies for marketing purposes.